HCSEC Summit Awards
The Summit Awards is a prestigious recognition program that celebrates exceptional customer service achievements in healthcare and in initiatives for improving:
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- The quality of service to patients/customers
- The quality of work life for healthcare professionals
- The performance of healthcare organizations
The Summit Awards are a North American-wide recognition program established and managed by the HealthCare Service Excellence Conference. All healthcare facilities who are participating in the Service Excellence Initiative™ are eligible to submit nominations.
The Summit Awards are presented annually at the HealthCare Service Excellence Conference during the closing Night of Excellence Banquet.
The top three to five nominees for each award will be announced prior to the conference and will be recognized at the conference as Pinnacle Achievers. One of the Pinnacle Achievers will be elevated to Summit status and will be presented with a plaque and certificate.
CATEGORIES: Service Excellence Leadership, Individual, Team and Organization Awards
ELEGIBILITY: 
Year I Service Excellence Initiative™ Clients that have NOT completed internal Service Excellence Workshops [Poster]
Year I Service Excellence Initiative™ Clients that HAVE completed internal Service Excellence Workshops [Poster]
Year II+ Service Excellence Initiative™ Clients [Poster]
CRITERIA: Criteria for each award is listed each nomination form. To see an overview of all criteria Click Here
Award Nomination Forms
Click on the links below to download the Nomination Form and save to your device for completion.
Service Excellence Leadership Awards
L-1 Service Excellence Advisor 1st Year 
L-2 Service Excellence Ambassador L-3 SEA Coach L-4 OASIS Team Captain L-5 OASIS Super Coach L-6 Exceptional Implementation Coordinator
L-7 Implementation Coordinator 1st YearIndividual Awards
I-8 Exceptional Employee – Clinical I-9 Exceptional Employee – Non Clinical I-10 Empowering Manager I-11 Exceptional Nurse I-12 Customer Focused Provider I-13 Customer Focused Physician I-14 Empowering CNO/DON I-15 Motivating Administrator I-16 Inspiring CEO/PresidentTeam Awards
T-17 Service Excellence Advisor Team T-18 OASIS Team T-19 DO IT Improvement Project T-20 Service Excellence Council T-21 Outstanding Staffing Fix Transformation T-22 Outstanding Swing Bed TransformationOrganization Awards
O-23 Outstanding 1st Year Service Excellence Initiative O-24 Medical Clinic of Choice O-25 Hospital Provider of Choice